This policy explains what information we collect, why we use it and the choices available to you.
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When you contact us, register for the customer portal or request support, we process the details you provide, such as your name, email address, phone number, course information, message and submitted files. Security logs may include IP address, browser, device and request information.
Contact-form information is used to answer enquiries and prevent abuse. Customer-account and order information is used to provide requested services. Payment-proof images are stored privately and made available only to authorized staff and the relevant customer where required.
Essential cookies support administrator and customer authentication, security and requested portal functions. These cookies cannot be disabled through the preference manager because the relevant service would not work without them.
With permission, Google Analytics, Microsoft Clarity and Vercel analytics services may process cookie identifiers, device, browser, IP-derived location and usage events to help us understand performance and improve the website. Rejecting analytics does not prevent access to public content.
The website may display advertising from Google advertising services, Adsterra, Monetag or another provider explicitly approved and enabled by a super administrator. With advertising consent, these providers may process cookies, identifiers, device, browser, IP and usage information for personalized or non-personalized advertising, measurement, fraud prevention and frequency control.
Analytics, advertising, cloud hosting, database, email and file-storage providers process information under their own privacy terms and may process it outside Pakistan. We share only the information reasonably needed to operate, secure, measure or monetize the website.
Use the Cookie Preferences link in the footer to accept, reject or change optional analytics and advertising choices. You may also use provider opt-out tools and browser controls. Previously stored provider cookies may need to be removed through your browser.
We retain enquiries, account information, order records and security logs only as long as reasonably necessary for support, service delivery, fraud prevention, dispute handling and legal obligations. We use access controls and validation, but no internet service can promise absolute security.
The website provides educational information and is not designed to collect personal information from children without appropriate parent or guardian involvement. A parent or guardian may contact us about information submitted by a child.
For privacy questions, access or deletion requests, contact sindheducationstuff@gmail.com. We may need to verify the request before disclosing or deleting account-related information.