No record is found
Check the reference carefully and confirm sufficient processing time has passed. Use the official support channel with your application evidence.
Degree and certificate services
Use the official Degree Tracking System to check an application, understand common case states and follow up through the correct AIOU channel.
Quick checks
Use the tracking identifier or roll number requested by the official system.
Read any incomplete or returned-case note carefully.
Keep application, payment and dispatch evidence until the case is completed.
Step-by-step
Use the AIOU Degree Tracking System button and choose the applicable tracking option.
Use the degree tracking ID, roll number or other reference requested on the official screen. Enter it exactly as issued.
Check whether the case is in process, completed, returned or incomplete. Review any stated document requirement.
Keep the application copy, fee evidence and courier or submission record available when following up.
If the status is unclear or unchanged beyond the stated process, contact the relevant AIOU degree or examination channel with the tracking reference.
Troubleshooting
Check the reference carefully and confirm sufficient processing time has passed. Use the official support channel with your application evidence.
Read the stated deficiency and supply only the required documents through the process specified by AIOU.
Keep dated screenshots and contact the official degree section with the tracking ID rather than submitting duplicate applications without guidance.
The official system may request a degree tracking ID or roll number, depending on the service.
It generally means the case needs additional information or documents. Follow the exact note displayed by AIOU.
Not without official guidance. First follow up using the existing tracking reference and application evidence.
Continue with your task